Complaint Letter

Julia Rae Herring
1379 Balsam Ave
Peterborough, Ontario K9J 7E5
Phone: (705) 876-6898

February 5, 2008



Rogers Wireless Customer Care
40 Weber Street East 3rd Floor
Kitchener, Ontario N2H 6R3
Attn: Customer Service

To Whom It May Concern:

I am writing to inform you of my dissatisfaction with a Motorola V360 cell phone that I have recently purchased. After only a few times of use I could not hear anything from the cell phone and anybody who I was speaking with could not hear me as something was malfunctioning.

I was quite frustrated when my cell phone stopped working, as I am generally very pleased with the performance of all products I have ever purchased from Rogers. Also, other people who I know who have the same cell phone of me have also had this problem, so I feel that it may be a problem with all Motorola V360’s and not just mine.

Please take the time to consider this suggestion that all Motorola V360’s may have this problem because I would not want for Rogers to lose valued customers as myself over one defective phone. I am incredibly fond of your wireless service and I believe it is a problem with Motorola and not your service.

Thank you for taking the time to consider these suggestions.

Sincerely,


Julia Herring

This is my complaint letter. I would first like to add that I actually have no problem with my Motorola Phone. Pretty much all I did was follow a format given to make the paragraphs that ramble on about a complaint that I do not actually have.

This was a very basic assignment, it was a good refresher for Microsoft Word skills. One other thing I learned was how to properly place an address for a letter. The way to do it is to simply look at one line of the page you are on, and to know what line you need to be on to fit the address in the window of the envelope. I also learned how to fold a letter, a good skill.

I liked this assignment. It was an easy 30 marks and there is nothing wrong with that :)